Terms of service

Welcome to Pawzy. By using our website and purchasing products from us, you agree to the following Terms of Service.

1. Overview

These Terms apply to all users of the site.
By purchasing or browsing, you engage in our “Service” and accept these Terms.

2. Online Store Terms

By using our website, you confirm that you:

  • Are at least 18 years old

  • Will not use our products for illegal purposes

  • Will not violate laws while using our Services

3. General Conditions

We reserve the right to refuse service at any time.
You may not copy or exploit any part of the Service without written permission.

4. Accuracy of Information

We aim to keep product details accurate but do not guarantee perfection.
Prices and product details may change without notice.

5. Products & Services

Products may be available online only.
We may limit quantities or discontinue items at any time.

6. Billing & Account Information

We may refuse or cancel orders due to:

  • Incorrect billing details

  • Fraud concerns

  • Out-of-stock items

You agree to provide accurate information.

7. Shipping & Delivery

Delivery times are estimates.
We are not responsible for delays caused by couriers, incorrect addresses, or external events.

See our Shipping Policy for full details.

8. Returns & Refunds

Returns and refunds are governed by our official policy.
Items not in original condition or used may not qualify.

9. Third-Party Services

We may provide access to third-party tools or links.
We are not responsible for their content or performance.

10. Personal Information

All personal data is handled according to our Privacy Policy.

11. Errors & Omissions

We may correct errors or update information without notice.

12. Prohibited Uses

You may NOT use the site to:

  • Commit fraud

  • Upload harmful code

  • Harvest personal information

  • Violate intellectual property rights

  • Spam, phish, or mislead users

13. Disclaimer of Warranties

We do not guarantee that the service will always be uninterrupted, secure, or error-free.

Use of products and services is at your own risk.

14. Limitation of Liability

Pawzy is not responsible for:

  • Product misuse

  • Delivery delays

  • Website downtime

  • Loss of revenue, data, or damages

Liability is limited as allowed under South African law.

15. Indemnification

You agree to indemnify Pawzy against claims arising from misuse or violation of the Terms.

16. Changes to Terms

We may update these Terms at any time.
Continued use of the site means you accept the changes.

17. Contact

For questions about these Terms, please DM us on Instagram at @pawzy.co.za